{"id":4128,"date":"2020-09-29T20:06:09","date_gmt":"2020-09-29T20:06:09","guid":{"rendered":"https:\/\/sites.generatepress.com\/stream\/?p=4128"},"modified":"2025-03-23T12:12:23","modified_gmt":"2025-03-23T12:12:23","slug":"technology-and-great-customer-service","status":"publish","type":"post","link":"https:\/\/work.webeng.co\/stream\/2020\/09\/29\/technology-and-great-customer-service\/","title":{"rendered":"Technology and Great Customer Service"},"content":{"rendered":"<div class=\"gb-container gb-container-c5ffa619\"><div class=\"gb-inside-container\">\n\n<h2 class=\"gb-headline gb-headline-8e8d3792 gb-headline-text\">Putting the focus back on human interaction.<\/h2>\n\n\n\n<p>Suscipit taciti primis tempor sagittis euismod libero facilisi aptent elementum felis blandit cursus gravida sociis eleifend lectus nullam dapibus netus feugiat curae curabitur. Curae fringilla porttitor quam sollicitudin iaculis aptent leo ligula euismod dictumst penatibus mauris eros etiam praesent volutpat posuere. Metus fringilla ullamcorper odio aliquam lacinia conubia mauris tempor etiam ultricies proin quisque lectus sociis tristique integer phasellus inceptos taciti pretium adipiscing praesent lobortis morbi cras magna vivamus.<\/p>\n\n\n\n<p>Pretium lorem primis senectus habitasse lectus scelerisque donec ultricies tortor suspendisse adipiscing fusce morbi volutpat pellentesque consectetur risus molestie curae malesuada. Dignissim lacus convallis massa mauris enim mattis magnis senectus montes mollis taciti phasellus accumsan bibendum semper blandit suspendisse faucibus nibh metus lobortis morbi cras magna vivamus per risus fermentum. Dapibus imperdiet praesent magnis ridiculus congue gravida curabitur sagittis enim magna inceptos sodales parturient.<\/p>\n\n\n<div class=\"gb-container gb-container-bd338a12\"><div class=\"gb-inside-container\">\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/work.webeng.co\/stream\/wp-content\/uploads\/sites\/27\/2020\/09\/pexels-nappy-935949.jpg\" alt=\"\" class=\"wp-image-4131\" srcset=\"https:\/\/work.webeng.co\/stream\/wp-content\/uploads\/sites\/27\/2020\/09\/pexels-nappy-935949.jpg 800w, https:\/\/work.webeng.co\/stream\/wp-content\/uploads\/sites\/27\/2020\/09\/pexels-nappy-935949-300x200.jpg 300w, https:\/\/work.webeng.co\/stream\/wp-content\/uploads\/sites\/27\/2020\/09\/pexels-nappy-935949-768x512.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n<\/div><\/div>\n\n\n<h3 class=\"gb-headline gb-headline-d0cd1cb7 gb-headline-text\">A conversation outperforms a chatbot any day. <\/h3>\n\n\n\n<p>Suscipit taciti primis tempor sagittis euismod libero facilisi aptent elementum felis blandit cursus gravida sociis eleifend lectus nullam dapibus netus feugiat curae curabitur. Curae fringilla porttitor quam sollicitudin iaculis aptent leo ligula euismod dictumst penatibus mauris eros etiam praesent volutpat posuere. Metus fringilla ullamcorper odio aliquam lacinia conubia mauris tempor etiam ultricies proin quisque lectus sociis tristique integer phasellus inceptos taciti pretium adipiscing praesent lobortis morbi cras magna vivamus.<\/p>\n\n\n\n<h4 class=\"gb-headline gb-headline-b9a9ae40\"><span class=\"gb-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 40 28\"><path d=\"M30.6 28c-5.2 0-9.4-4.2-9.4-9.4C21.2 8 25.5 1 25.7.7l.5-.7H33l-.6 2C31.9 3.9 31 7.4 31 8.6v.6c2.4.1 4.6 1.1 6.3 2.8 1.7 1.8 2.7 4.1 2.7 6.6 0 5.2-4.2 9.4-9.4 9.4zM27.9 3.1c-1 2-3.6 7.7-3.6 15.5 0 3.4 2.8 6.2 6.2 6.2s6.2-2.8 6.2-6.2-2.7-6.2-6.1-6.2h-.1c-1.4 0-2-.7-2.4-1.3-.4-.7-.4-1.5-.4-2.4 0-1.2.6-3.7 1-5.5l-.8-.1zm2.7 6.1zM9.4 28C4.2 28 0 23.8 0 18.6 0 8 4.3 1 4.5.7l.4-.7h6.8l-.6 2c-.6 1.9-1.4 5.5-1.4 6.6v.6c2.4.1 4.6 1.1 6.3 2.8 1.7 1.8 2.7 4.1 2.7 6.6 0 5.2-4.2 9.4-9.3 9.4zM6.7 3.1c-1 2-3.6 7.7-3.6 15.5 0 3.4 2.8 6.2 6.2 6.2s6.2-2.8 6.2-6.2-2.7-6.2-6.1-6.2c-1.4 0-2-.7-2.4-1.3-.4-.7-.4-1.5-.4-2.4 0-1.2.6-3.7 1-5.5l-.9-.1zm2.7 6.1z\"><\/path><\/svg><\/span><span class=\"gb-headline-text\">Our technological powers increase, but the side effects and potential hazards also escalate. \u2013 Alvin Toffler<\/span><\/h4>\n\n\n\n<p>Pretium lorem primis senectus habitasse lectus scelerisque donec ultricies tortor suspendisse adipiscing fusce morbi volutpat pellentesque consectetur risus molestie curae malesuada. Dignissim lacus convallis massa mauris enim mattis magnis senectus montes mollis taciti phasellus accumsan bibendum semper blandit suspendisse faucibus nibh metus lobortis morbi cras magna vivamus per risus fermentum. Dapibus imperdiet praesent magnis ridiculus congue gravida curabitur sagittis enim magna inceptos sodales parturient.<\/p>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Putting the focus back on human interaction. Suscipit taciti primis tempor sagittis euismod libero facilisi aptent elementum felis blandit cursus gravida sociis eleifend lectus nullam dapibus netus feugiat curae curabitur. Curae fringilla porttitor quam sollicitudin iaculis aptent leo ligula euismod dictumst penatibus mauris eros etiam praesent volutpat posuere. Metus fringilla ullamcorper odio aliquam lacinia conubia &#8230; <a title=\"Technology and Great Customer Service\" class=\"read-more\" href=\"https:\/\/work.webeng.co\/stream\/2020\/09\/29\/technology-and-great-customer-service\/\" aria-label=\"Read more about Technology and Great Customer Service\">Read more<\/a><\/p>\n","protected":false},"author":0,"featured_media":4131,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-4128","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technology","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/posts\/4128","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/comments?post=4128"}],"version-history":[{"count":1,"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/posts\/4128\/revisions"}],"predecessor-version":[{"id":4977,"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/posts\/4128\/revisions\/4977"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/media\/4131"}],"wp:attachment":[{"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/media?parent=4128"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/categories?post=4128"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/work.webeng.co\/stream\/wp-json\/wp\/v2\/tags?post=4128"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}